Posts from ‘Visibility’
Let’s start to examine the impact of end-to-end visibility and ways it can be put to work for your organization. For starters, let’s dig into correlation.
Correlation involves identifying related actions and events as a file moves through a series of business processes (including what happens after a file is moved, renamed, or deleted), and using that information to make business decisions. Correlation can also associate file transfer metadata with downstream processes such as whether a product was shipped or an invoice was paid after an order was received from a customer.
Ipswitch’s Frank Kenney shares some thoughts in the video below on why correlation is an especially important part of visibility and how it enables you to really understand not only file transfers, but also the applications, processes, purchase orders and other items in your infrastructure that tie back to customers, SLA’s and revenue..
Correlation enables users to easily view all the events related to the transfer and consumption of a single file or set of files, including subsequent applications and resulting business processes. For example, they can track a file through a complete workflow and throughout its entire lifecycle, even if it was shared with a customer or business partner – critical insight that can impact the quality and timeliness of work, service level agreements, not to mention revenue and profitability.
Information flows into, within and out of organizations faster and in greater volumes than ever before. Complicating matters is the growing number of vendor systems, applications and platforms that make up your company’s business infrastructure and touch even your most sensitive and mission-critical information.
If you don’t have visibility into the data and files that are flowing between systems, applications and people — both inside and beyond the company firewall — things can go haywire very quickly.
- Lost files, security breaches and compliance violations
- Broken SLAs and other processes that are dependent on files
- No file lifecycle tracking as data flows between applications, systems and people
- Damaged partner and customer relationships
- Lost opportunities
Relying on the reporting capabilities of each individual system has proven to be risky and inefficient. Chances are, you’re swimming in a sea of not-very-useful-or-actionable data and static reports that are already a week behind with what’s actually happening in your company this very instant.
In today’s blog video, Frank Kenney shares his thoughts why having one consolidated view is critical and why organizations are having such a hard time achieving visibility.
When it comes to your file transfers, many questions exist. Do you have the total visibility your business requires? How do your customers gain visibility into their file transfers?? Do you have all the information you need to meet your service level agreements (SLAs) as well as enabling transparency about integration and file transfers??? Let Ipswitch help you answer these questions and overcome your visibility challenges.
You’re going to be hearing more and more about “VISIBILITY” from Ipswitch, so I’d like to quickly start this blog post with our definition of visibility in the context of files and data flowing into, within and out of your company:
Visibility: “Unobstructed vision into all data interactions, including files, events, people, policies and processes”
Fast, easy access to critical file and data transfer information is a must-have – it’s critical to the success of your business. Whether it’s tracking and reporting on SLAs, analyzing file transfer metrics to identify bottlenecks and improve efficiency, or providing customers and partners with easy self-service access to the file transfer information they require – as well as countless other business objectives – unobstructed visibility is imperative.
Having one consolidated view into all of the systems and processes involved in your organizations file and data transfers will deliver tremendous business value and a competitive edge. Please do take a couple of minutes to watch Ipswitch’s Frank Kenney share his perspective on why visibility is important.
“My company still relies heavily on FTP. I know we should be using something more secure, but I don’t know where to begin.”
The easy answer is that you should migrate away from antiquated FTP software because it could be putting your company’s data at risk – Unsecured data is obviously an enormous liability. Not only does FTP pose a real security threat, but it also lacks many of the management and enforcement capabilities that modern Managed File Transfer solutions offer.
No, it won’t be as daunting of a task as you think. Here’s a few steps to help you get started:
- Identify the various tools that are being used to transfer information in, out, and around your organization. This would include not only all the one-off FTP instances, but also email attachments, file sharing websites, smartphones, EDI, etc. Chances are, you’ll be surprised to learn some of the methods employees are using to share and move files and data.
- Map out existing processes for file and data interactions. Include person-to-person, person-to-server, business-to-business and system-to-system scenarios. Make sure you really understand the business processes that consume and rely on data.
- Take inventory of the places where files live. Servers, employee computers, network directories, SharePoint, ordering systems, CRM software, etc. After all, it’s harder to protect information that you don’t even know exists.
- Think about how much your company depends on the secure and reliable transfer of files and data. What would the effects be of a data breach? How much does revenue or profitability depend on the underlying business process and the data that feeds them?
- Determine who has access to sensitive company information. Then think about who really needs access (and who doesn’t) to the various types of information. If you’re not already controlling access to company information, it should be part of your near-term plan. Not everybody in your company should have access to everything.
Modern managed file transfer solutions deliver not only the security you know your business requires, but also the ability to better govern and control you data…. As well as provide you with visibility and auditing capabilities into all of your organizations data interactions, including files, events, people, policies and processes.