Knowledge Transfer with Ipswitch File Transfer

Archive for October, 2011

Oct
27

“My company still relies heavily on FTP.  I know we should be using something more secure, but I don’t know where to begin.”

Sound familiar?

The easy answer is that you should migrate away from antiquated FTP software because it could be putting your company’s data at risk – Unsecured data is obviously an enormous liability.  Not only does FTP pose a real security threat, but it also lacks many of the management and enforcement capabilities that modern Managed File Transfer solutions offer.

No, it won’t be as daunting of a task as you think.  Here’s a few steps to help you get started:

  • Identify the various tools that are being used to transfer information in, out, and around your organization.  This would include not only all the one-off FTP instances, but also email attachments, file sharing websites, smartphones, EDI, etc.  Chances are, you’ll be surprised to learn some of the methods employees are using to share and move files and data.
  • Map out existing processes for file and data interactions.  Include person-to-person, person-to-server, business-to-business and system-to-system scenarios.  Make sure you really understand the business processes that consume and rely on data.
  • Take inventory of the places where files live.  Servers, employee computers, network directories, SharePoint, ordering systems, CRM software, etc.  After all, it’s harder to protect information that you don’t even know exists.
  • Think about how much your company depends on the secure and reliable transfer of files and data.  What would the effects be of a data breach?  How much does revenue or profitability depend on the underlying business process and the data that feeds them?
  • Determine who has access to sensitive company information.  Then think about who really needs access (and who doesn’t) to the various types of information.  If you’re not already controlling access to company information, it should be part of your near-term plan.   Not everybody in your company should have access to everything.

Modern managed file transfer solutions deliver not only the security you know your business requires, but also the ability to better govern and control you data…. As well as provide you with visibility and auditing capabilities into all of your organizations data interactions, including files, events, people, policies and processes.

So what are you waiting for?

 

Oct
17

Hey SEC, it’s Frank Kenney at Ipswitch. I don’t mean to rock the boat but I had a few quick questions regarding your recent announcement that you are requiring companies to notify their customers of a breach or risk of breach.

  1. What’s a “breach”? Does it mean the bad guys came in and took the data? Or maybe the data was left unencrypted? Or perhaps an executive lost his or her BlackBerry?  Wikipedia talks about breaches of confidence, breaches of contract and breaches of faith. Is it all or none of the above?
  2. What does “notify” mean? Email? Snail mail? SMS? Press release? Facebook status update? Tweet? We just don’t know. And when do they need to send that out? When it happens (or it happened?) When it was discovered? When it was fixed? This is key and I say this because the breaches that happened were reported months after they actually happened. So when?
  3. And by “customers”, do you mean people who pay for my services? What if my services are free like social networks? Does free = exempt? What if I give you my email and contact info, does that make me a customer?
  4. What in the world is “risk of breach” and why shouldn’t I just fix it instead of telling my customers?

If you don’t mind I’d like to give the public in general my 2 cents…

The real story is this: we should all take these breaches seriously because at some point they will impact us individually. We must make it crystal clear to our service providers, our Internet providers and in some cases our employers that there needs to be policies and enforcement around the proper use and retention of our private information. We must also make clear that these same providers must put processes in place to better communicate and resolve any future data breaches. In much the same way we now see consumers making purchase decisions based on the carbon footprint of their suppliers/providers, the same approach will be taken when it comes to private confidential information. We at Ipswitch believe putting a secure managed file transfer solution in place will allow these suppliers to stem breaches by giving them visibility into how data is being accessed and for what purpose BEFORE these breaches happen.

Oct
12

Every day, files are exchanged between your systems, employees, and business partners on a global scale.  It’s no secret that with each file transfer, your organization faces potential exposure to viruses, worms, Trojan horses and other malware – and the damaged files, corrupted applications, reduced performance and other adverse business effects that come with them.

Are your file transfers as safe as they can be?  Specifically, when you receive inbound files, are you doing all you can to protect your IT infrastructure from the risk of viruses and malware??  Are your outbound data and file transfers “clean,” so you don’t expose your trading partners to any viruses that might be undetected in your systems???

Ipswitch MOVEit and MessageWay solutions offer the ability to integrate with specific antivirus solutions.  Here’s a link to learn more about MOVEit DMZ’s new ability to integrate with Sophos and Symantec ICAP enabled antivirus solutions to ensure that only clean files enter your infrastructure.

For example, all files uploaded to MOVEit DMZ (including those sent using the person-to-person Ad Hoc Transfer module) are first scanned and validated to ensure that they are free of viruses, trojans, malware and other malicious threats.  If an infected file is detected the following actions will immediately and automatically be taken:

•    Rejects the transfer of the infected file
•    Alerts end user that upload failed due to virus detection
•    Logs the virus, timestamp, the scan engine, version and definition tag
•    Reports the list of infected files that have been detected during a specified time period

By integrating your antivirus solution with your managed file transfer solution, you ensure that all the files you receive are scanned before they enter your network.  Not only does this protect your applications, data and valuable IT assets, but it prevents you from accidentally passing on any viruses that may exist in your systems.

Oct
03

Word has quickly spread that a serious weakness has been discovered in the Secure Sockets Layer (SSL) protocol that allows attackers to silently decrypt data that’s passing between a web server and an end-user browser.

All reports indicate that this vulnerability affects the SSL protocol itself and is not specific to any operating system, browser or software/hardware product.  This is an information disclosure vulnerability that allows the decryption of encrypted SSL 3.0 and TLS 1.0 traffic.  It primarily impacts HTTPS web traffic, since the browser is the primary attack method.

SSL and TLS are two of the industry standard technologies that Ipswitch File Transfer solutions use to encrypt data while in-transit.  Additional technologies such as AES transport encryption, PGP file encryption, and the encrypted FTPS and SFTP protocols are also used to secure data.  As always, we recommend a defense-in-depth approach for protecting sensitive data.

At this point the vulnerability is not considered a high risk.  Ipswitch is closely monitoring the situation closely and will implement recommendations and provide updates if this turns into a serious threat.  We agree with Microsoft’s recommendation to prioritize  the RC4 cipher suite and to enable TLS 1.1 in client and server.  And given the choice, use the unaffected FTPS and SFTP protocols (and not HTTPS) until this vulnerability investigation is complete.  Microsoft has also issued a fix fix that enables support for TLS 1.1 in Internet Explorer on Windows 7 and Windows 2008.